Dominion Eye Care Chesapeake

I met our new optician… in the past when we transitioned to new doctors (dentist, primary care doctor, etc) it has been quite a change which resulted in chaotic turnover. Dr. Keaton’s “bedside manner” made me feel very comfortable to ask questions and our interaction left a very positive impression on me. Staff is as friendly as ever and there is an effort being put into place to convert patients records from paper based to a electronic records. There are still glitches from this transition but I feel the bugs will eventually be resolved. I also think using the latest equipment to take a photo of the eyes to get a deeper picture of the eyes is an excellent option.

My daughter is a new patient, and we just had the most pleasant experience. Literally every employee in the building was so kind and full of great energy. The doctor took her time explaining what was going on to my daughter. Overall very thankful and highly recommend this place.

Friendly staff and very thorough examination for my first visit here. They have a great selection of frames for all price ranges. The sales person (a woman today) is beyond helpful and honest about helping you pick the right frames for your face, and not just the right price for their sales. They accept Medicaid also which was a plus. Just FYI. No pressure to buy but their selection is so good, I decided to buy from them as well. They let me pay half now and half when my frames were done, though my insurance paid a good chunk of the price. They don’t just send you to one section because of your insurance like other places. Did real time pricing according to my insurance so I didn’t have to guess. Even offered to write down the frames I liked just in case I changed my mind later. So, with something so important as yours forever glasses, why not spend the extra money for style and comfort? I would have never found these frames on my own Great experience. Lovely job! Can’t wait for my frames to come. <3 -Robin Nichols

I have been seeing Dr. Keaton for the past couple of months and have been very pleased with the care I’ve received. She was able to see me quickly when I was experiencing a problem and has continued to be caring, attentive, and thorough. I especially appreciate that she is conscientious about costs and takes the time to follow up regarding insurance coverage and deductibles. She truly cares about her patients and provides a very comprehensive eye exam. I highly recommend her!

Wow! Went in for my yearly eye exam and glasses. Not only has the optometrist been updated, but most of the equipment, desk and chairs have been replaced. Very comfortable atmosphere and knowledgeable staff is awesome. Not just getting glasses anymore! They are an advanced eye health center like no other i have been to. I liked the previous crew but Dr. Keaton has really took this place to the next level! No complaints at all!!!